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Applications Engineer

Location: 

MX

Requisition ID:  2822

Job Summary/Overview

The applications engineer is responsible for quoting engineering projects, developing proposals/quotes, and supporting sales team with specialized technical knowledge to ensure customer satisfaction by providing timely, professional, and technical service, as well as assistance and guidance in conveyance applications.

Knowledge, Skills, Competencies, and Abilities

    • Address technical questions from clients that cannot be resolved with the support of standard manuals.
    • Define the product family that best suits the client's requirements.
    • Identify the reason why a customer cannot perform a standard configuration and suggest options.
    • Send quotes for special applications following standard procedures and formats for them.
    • If required, create 2D drawings or sketches to help define the quoted solution.
    • Work with the applications engineering department located in the US to quote projects that require complex solutions.
    • If required, support the sales department in virtual meetings with clients that require more in-depth technical knowledge.

Required Qualifications

  • Experience in customer service/sales
  • Advanced knowledge of Standard Dorner Products
  • Advanced knowledge of Dorner Engineering Manuals
  • Proficient knowledge in automation
  • Proficient knowledge in installation in industrial environments
  • Basic knowledge of 2D CAD such as AutoCAD / DraftSight
  • Proficient knowledge of MS Office
  • Proficient knowledge in CRM & ERP systems

About Columbus McKinnon:

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials.  Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems.  We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how.  Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team!

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes.  We also value the safety of all associates and work hard to maintain a Drug Free Workplace.

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