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Business Development Manager

Location: 

Chester, GB, CH1 4NZ

Requisition ID:  2273

Job Summary/Overview

To support ongoing success, the organisation is looking to appoint an entrepreneurial Business Development Manager to work as a key member of the UK & Ireland Sales Team, reporting to the Senior Sales Manager, UK.

Essential Duties and Responsibilities

  • Full sales cycle knowledge – providing qualitative support/after-sales care to existing clients with respect to product/technical assistance, discount/pricing guidance, after-sales support, warranty/Q.A./on-site support, providing solutions to customer’s requirements efficiently
  • Proactively seeking sales growth opportunities, develop lasting customer relationships and managing key accounts constructively to realise expected turnover/profitability
  • Consulting with customer base and conducting research into new products and competitor’s activities/performance
  • Producing reports accurately from the field integrating statistical data, phrasing and tools (use of Salesforce, customer acquisition evaluation tool, gap analysis, etc) to support your findings
  • Attending customers on-site with their technical enquiries with product and/or potential warranty/damage/return claims
  • Contributing both to sales and marketing strategy and on any optimisation initiatives utilising your industry knowledge and experience
  • Representing the organisation as required at internal/external business meetings, exhibitions, etc as required with occasional requirement for both domestic/international travel
  • Adherence to all legal requirements, Company policies, practices, H & S policy and procedures with clean driving licence and willingness to travel
  • Other ad-hoc duties commensurate with the scope of the role

Knowledge, Skills, Competencies, and Abilities

Successful candidates should demonstrate the following:

  • Lifting industry/Engineering/Sales background
  • Minimum of 5 years’ proven technical sales experience
  • Strong business, technical and industry knowledge and awareness
  • Relevant sales or business qualification desirable
  • Confident user of M/S 365 apps (Word, Excel, Outlook, Powerpoint)
  • Salesforce and SAP proficiency advantageous
  • Standard education with strong maths and English language ability in written and spoken form
  • Data-driven, process-driven and solutions-focussed
  • Shows confidence, courage and ambition to grow the business
  • Uses CRM and intelligent marketing analysis to plan/strategize
  • Takes enormous pride in the business, in their work and in understanding his/her ‘customers’
  • Roll up the sleeves team-player, willing to stretch their duties when needed to win as a team
  • Willingness to continue to train, to learn, to grow
  • Some variation in hours and some occasional unsociable hours

Required Qualifications

About Columbus McKinnon:

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials.  Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems.  We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how.  Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team!

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes.  We also value the safety of all associates and work hard to maintain a Drug Free Workplace.

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