Product Trainer

Job Summary/Overview

The Product Trainer delivers technical training on Magnetek products to customers, end users, and employees. This role ensures proper application, operation, and troubleshooting, while supporting cross-functional teams and continuous improvement.

Essential Duties and Responsibilities

• Assist in maintaining training facilities and in developing curriculum, training aids and workbooks for in-person and online course offerings
• Coordinate and conduct various training in a classroom and hands-on environment. This training will be conducted at CMCO training facilities, public forums, and customer and end user facilities throughout North America
• Coordinate and schedule travel, lodging and car rental arrangements associated with training obligations
• Collaborate with the sales team to assist and determine the key training needs in support of business objectives. 
• Design in-person and online training programs that directly address business needs, new product, product orientation etc.
• Develop content for a wide variety of training methods & interaction using lecture, hands on, webinars, online, and social media with an emphasis on digital platforms.
• Monitor and evaluate each training program’s effectiveness through evaluations and customer feedback.
• Provide technical support and problem solve in the field and in the office
• Quote customers, end users and sales staff on course offerings and pricing
• Represent Company on various regulatory boards/organizations as assigned.
• Other duties as assigned by leadership.

Knowledge, Skills, Competencies, and Abilities

• Familiarity with overhead cranes, CMAA, AIST, FCC standards, AC/DC controls, PLCs, radio controls, and mobile hydraulics preferred.
• Strong troubleshooting skills in electromechanical systems.
• Experience with VFD and Radio Controls preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Effective verbal and written communication.
• Analytical thinking and problem-solving.
• Time management and organizational skills.
• Ability to work independently and collaboratively.
• Ability to travel on short notice and rent vehicles.

Required Qualifications

• Associate or Bachelor's degree in Electronics, Engineering, or related field preferred.
• Minimum 5 years of relevant experience.
• Experience in technical training and course development preferred.
• Valid driver’s license and passport.
• Equivalent combinations of experience and education may be considered.