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Specialist, Field Sales Support

Location: 

Menomonee Falls, WI, US, 53051

Requisition ID:  2601

Job Summary/Overview

This role will provide technical product and application training, along with comprehensive support, to build customer confidence and loyalty in specifying, selling, and maintaining Magnetek Elevator products. 

Essential Duties and Responsibilities

  • Provide training and technical support to customers and contractors, on our elevator drives and controls products 
  • Offer timely and effective technical troubleshooting and problem resolution for product-related issues 
  • Collaborate with Magnetek Aftermarket Support to deliver training and resolve customer problems   
  • Drive market share growth by identifying opportunities for competitive conversions 
  • Travel as necessary to support customers, provide start-up assistance, and achieve sales objectives 
  • Provide reports as required 
  • Perform others related duties as assigned

Knowledge, Skills, Competencies, and Abilities

  • Technical competence in elevator mechanicals and/or controllers and their application in the Elevator market 
  • Technical competence on Magnetek products and their interface with elevator controllers 
  • Working knowledge and experience with MS Office 
  • Possess aptitude to become an expert on elevator drives and controls 
  • Good communication skills and customer-focused mentality 
  • Self-motivated and ability to manage time and priorities 

Required Qualifications

  • Being local to New York City area is preferred 
  • Minimum 4 years of experience in the Elevator market (preferred), demonstrating familiarity with controls and drives  
  • Ability to travel with an expectation of ~50% travel

About Columbus McKinnon:

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials.  Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems.  We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how.  Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team!

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes.  We also value the safety of all associates and work hard to maintain a Drug Free Workplace.


Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee

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