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Technical Sales Representative

Location: 

Székesfehérvár, HU, 8000

Requisition ID:  2218

Job Summary/Overview

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials. Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees.

We are looking for a back-office employee to join our Sales team as an Tecnical Sales Representative in Székesfehérvár, Hungary!

Essential Duties and Responsibilities

Preparation of contracts:

  • Preparing commercial contracts and agreements, including assessing customer requirements, conducting risk analyses and negotiating contractual terms such as price, deadlines, quality and payment terms. Drafting offers and contracts in close cooperation with the relevant departments. Contracts are concluded in accordance with applicable regulations.
  • Responding immediately to market demands, providing quick quotations and accurate specifications of customer requirements, minimising risks, establishing terms and conditions favourable to the company and ensuring comprehensive agreements that exclude loopholes that could give rise to subsequent disputes.

Contract implementation:

  • Monitoring contract performance to ensure customer expectations are met; keeping track of implementation; and conducting consultations with customers, relevant departments and partners in the event of any deviations.
  • Providing a comprehensive service to customers, handling customer requests appropriately within the company and responding quickly to them, and maintaining close working relationships with customers, relevant departments and subcontractors. Keeping up to date with contract implementation and taking the necessary measures in case of deviations.

Complaints:

  • Handling customer complaints and warranty issues effectively to increase customer satisfaction in close cooperation with the relevant departments. Monitoring the handling of complaints and warranty issues.
  • Respond quickly to complaints and warranty requests and clarify the exact nature of the request.
  • Providing a one-stop service involving all relevant departments to ensure fast and accurate administration and increase customer satisfaction.

Calculations and pricing:

  • Accurate calculations taking into account costs and expenses, in close cooperation with the relevant departments and controlling. Competitive pricing based on calculations and market opportunities to maintain and expand the market for products and services within the company's portfolio.
  • Fast and accurate calculations that take into account costs and expenses, setting realistic, competitive prices and contributing to increased company profitability by exploiting market opportunities.

Knowledge, Skills, Competencies, and Abilities

  • Minimum high school graduation or higher (preferably business or technical degree)
  • 2-4 years’ experience in back office sales
  • Active Intermediate-level of English is required, and any level of German is advantageous
  • Excellent verbal and written communication skills
  • Interest in technology and technological developments
  • Customer-focused approach and good negotiation skills
  • A team player attitude
  • Open and positive personality

Required Qualifications

Benefits

  • Competitive salary, and other benefits including bonuses and cafeteria
  • Health insurance and health fund
  • Company events (such as: Summer Party and Christmas event)
  • Anniversary celebrations (5, 10, 15 years, etc.)
  • Friendly and accepting atmosphere
  • Stable and reliable workplace

About Columbus McKinnon:

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials.  Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems.  We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how.  Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team!

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes.  We also value the safety of all associates and work hard to maintain a Drug Free Workplace.

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